All Systems Operational
API incl. accepting new uploads ? Operational
90 days ago
100.0 % uptime
Today
Processing pipeline ? Operational
90 days ago
100.0 % uptime
Today
UI ? Operational
90 days ago
99.96 % uptime
Today
OCR Operational
90 days ago
100.0 % uptime
Today
Enrichments hosted by Metamaze ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Resolved - This incident is resolved and connectivity on all URLs is back up. We apologize for the inconvenience and will write a detailed postmortem later. In case you still encounter problems or need help with re-processing missed uploads, please get in touch with support via support@du.co.
Feb 12, 10:10 CET
Update - We are continuing to work on the issue. We have identified a partial work-around for customer who have already been migrated to AWS and do not use SSO. If that's the case, you can use the new URL https://app.aidp.du.co/. This works for both the web application and API connectivity.

We apologize for any inconvenience and are working hard on solving the problem.

Feb 12, 10:08 CET
Identified - We have identified an issue related to DNS misconfiguration and are actively working on solving it. We expect to have connectivity restored soon.
Feb 12, 09:19 CET
Investigating - We are investigating an critical issue where connectivity to Metamaze seems to be broken. Our team is aware of it and looking into it with the highest priority.
Feb 12, 09:04 CET
Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.