Resolved -
The incident has been resolved and all uploads should be processed correctly now. In case you have any remaining remarks, please contact support@du.co.
Nov 15, 13:31 CET
Update -
We are continuing to work on a fix for this issue.
Nov 15, 11:45 CET
Identified -
We have identified an issue with projects that use Azure OCR. Azure OCR is experiencing degraded performance, which is sometimes causing failed uploads.
We have immediately escalated and are waiting on input from Microsoft for the next steps.
Nov 15, 11:43 CET