All Systems Operational
API incl. accepting new uploads ? Operational
90 days ago
100.0 % uptime
Today
Processing pipeline ? Operational
90 days ago
99.98 % uptime
Today
UI ? Operational
90 days ago
100.0 % uptime
Today
OCR Operational
90 days ago
99.97 % uptime
Today
Enrichments hosted by Metamaze ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Resolved - The incident has been resolved and all uploads should be processed correctly now. In case you have any remaining remarks, please contact support@du.co.
Nov 15, 13:31 CET
Update - We are continuing to work on a fix for this issue.
Nov 15, 11:45 CET
Identified - We have identified an issue with projects that use Azure OCR. Azure OCR is experiencing degraded performance, which is sometimes causing failed uploads.

We have immediately escalated and are waiting on input from Microsoft for the next steps.

Nov 15, 11:43 CET
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.